Asana vs. OneDesk

OneDesk vs. Asana

OneDesk is a comprehensive work management alternative to Asana. See how OneDesk can provide the versatility to coordinate and complete all your projects. 

A full-featured Asana alternative

OneDesk Logo Initials

Asana is a powerful project management software that offers four different package levels. Depending on which package you select, it will unlock additional features. Asana ranges anywhere from a free basic plan to $24.99 per user per month and more for their Enterprise packages.

 

OneDesk offers nearly all of the features as Asana, on top of a number of additional ones. OneDesk also offers several features that Asana does not, such as email management, live chat, request management, timesheets, and numerous other features. OneDesk pricing starts at $11.99 per user. 

 

Read below to see how OneDesk and Asana compare next to each other. 

The project management features you need, with OneDesk

Flexible workflow automations

Save time on repetitive tasks with powerful, yet easy-to-create workflow automations. There are almost endless possibilities. Assign tasks to individuals or teams, notify a team when a task status changes, route tasks to a client project, update a client on a project status — and much more! 

Configure your work views

Schedule, plan, and analyze your work in a way that works for you. Use Gantt charts, calendars, roadmaps, Kanban boards or lists, then add the filters or groupings you need. Save your views and switch between them in seconds. 

Full-lifecycle project management

Plan, assign, collaborate, and manage projects and tasks from start to finish. OneDesk offers advanced capabilities such as linking items, task dependencies, task scoring, and subtasks.

Make data-driven decisions

Analyze performance with a huge number of KPI charts and graphs as well as configurable reports.

Compare project management solutions

OneDeskAsana
Price (users)$11.99 - 15.99 per user/month billed annually$0-$24.99-$$$ per user/month billed annually
Unlimited Projects
Unlimited Attachments
Integrations
List view projects
Status Updates
Calendar View
Live Customer Chat
Real-Time Team Chat
Transform tickets to tasks
Customer Portal Possible through external integrations
Knowledgebase Possible through external integrations
Task Timers Possible through external integrations
Timesheets Possible through external integrations
Mobile App
Ticket Management & Help Desk
Gantt Charts Included at ‘Premium’ or higher
Forms Included at ‘Premium’ or higher
Reporting Included at ‘Premium’ or higher
Task Dependencies Included at ‘Premium’ or higher
Timeline Included at ‘Premium’ or higher
Custom Templates Included at ‘Premium’ or higher
Milestones Included at ‘Premium’ or higher
Advanced Search & Reporting Included at ‘Premium’ or higher
Admin Console Included at ‘Premium’ or higher
Portfolios Included at ‘Business’ or higher
Automate Tasks Included at ‘Business’ or higher
Member Controls (SAML) Included at ‘Business’ or higher
Salesforce Integration Included at ‘Business’ or higher
Approvals Included at ‘Business’ or higher
Proofing Included at ‘Business’ or higher
99.9% Uptime SLA Included at ‘Enterprise’
SAML Included at ‘Enterprise’
Custom Branding Included at ‘Enterprise’

What can OneDesk offer over Asana?

Support & request management

Asana is only a project management tool. Alternatively, OneDesk offers complete project management and help desk capabilities so you can manage multiple departments and requirements from one application. Let clients submit tickets for support issues, bug fixes, change requests, project ideas, or anything else! The help desk features can exist independently of your projects are be seamlessly integrated. For instance, you can easily convert and escalate any ticket into a task. Converting the ticket into a task allows you to then incorporate it into projects by adding a planned schedule, task dependencies, and agile points. 

Timesheets & time tracking

Asana offers time tracking only through integrations with external apps. Keep everything in one app with OneDesk by utilizing built in timers, timesheets, and time tracking tools. OneDesk allows users to submit billable or non-billable timesheets. Track and monitor planned and actual progress on tasks with to-the-minute built in timers. View, sort, filter, and export timesheets from the Timesheets portal. View KPIs or generate detailed reports of your team’s work within OneDesk’s Analytics portal.  

Improved client & end-user communication

Customer applications allow you to collaborate and overall better serve your clients or end-users. Asana does not offer this level of client or end-user collaboration.

Alternatively, OneDesk includes the ability to share projects with customers, as well a customer app widget. The widget lets customers: connect instantly with the live chat feature, interact and stay updated via the customer portal, submit items through webforms or explore your company with the built in knowledgebase.

Frequently asked questions about Asana

While Asana is a popular project management tool, it won't fit the needs of every company. When searching for an alternative, consider your workflow, the planning methodology the software supports, as well as the software's scalability. OneDesk is a great alternative because of the versatility and flexibility it provides. While it's easy to get started, OneDesk can also be highly customized to your needs. Another thing that sets OneDesk apart from other project management software is the seamlessly integrated support, request, and email management features. 

There are a number of project management solutions on the market. Some of Asana's competitors include Trello and Monday.com. Many solutions focus primarily on certain features and lack flexibility. For instance, Trello is known for a Kanban-based approach. However, other software, like OneDesk also offer Kanban views, along with a Gantt chart and calendar view. Check out how OneDesk, Asana and other competitors stack up next to each other. 

Asana is a work management system that provides many features for organization, collaboration and planning. Some of these features include: tasks and subtasks, a Gantt chart, Kanban board, task comments, and file sharing. 

OneDesk and Asana share many of the same task and project management features. However, if you want advanced functionality, OneDesk is a much better value. OneDesk has affordable pricing, offering nearly all the features of Asana's highest enterprise plan. 

Another difference between Asana and OneDesk is the request and support management OneDesk provides. Finally, OneDesk allows for improved team and client collaboration. Real-time messaging is built into OneDesk. Clients can also send emails or live chat messages, which can be received in and replied to directly from OneDesk. You can also link conversations to tasks so your work stays in-context.

See how OneDesk is the best Asana alternative

Evaluate OneDesk for yourself with our completely free 14-day trial. It’s easy to get started with our onboarding guide and other resources. You can also book a demo to see OneDesk in action.

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