OneDesk vs. Asana
OneDesk is a comprehensive work management alternative to Asana. See how OneDesk can provide the versatility to coordinate and complete all your projects.
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- Asana vs. OneDesk
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- Freshdesk vs. OneDesk
- HappyFox vs. OneDesk
- Jira vs. OneDesk
- Microsoft Projects vs. OneDesk
- Monday.com vs. OneDesk
- Scoro vs. OneDesk
- SolarWinds Service Desk vs. OneDesk
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- Teamwork vs. OneDesk
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A full-featured Asana alternative
Asana is a powerful project management software that offers four different package levels. Depending on which package you select, it will unlock additional features. Asana ranges anywhere from a free basic plan to $24.99 per user per month and more for their Enterprise packages.
OneDesk offers nearly all of the features as Asana, on top of a number of additional ones. OneDesk also offers several features that Asana does not, such as email management, live chat, request management, timesheets, and numerous other features. OneDesk pricing starts at $11.99 per user.
Read below to see how OneDesk and Asana compare next to each other.
The project management features you need, with OneDesk
Flexible workflow automations
Save time on repetitive tasks with powerful, yet easy-to-create workflow automations. There are almost endless possibilities. Assign tasks to individuals or teams, notify a team when a task status changes, route tasks to a client project, update a client on a project status — and much more!
Configure your work views
Schedule, plan, and analyze your work in a way that works for you. Use Gantt charts, calendars, roadmaps, Kanban boards or lists, then add the filters or groupings you need. Save your views and switch between them in seconds.
Full-lifecycle project management
Plan, assign, collaborate, and manage projects and tasks from start to finish. OneDesk offers advanced capabilities such as linking items, task dependencies, task scoring, and subtasks.
Make data-driven decisions
Analyze performance with a huge number of KPI charts and graphs as well as configurable reports.
Compare project management solutions
OneDesk | Asana | |
---|---|---|
Price (users) | $11.99 - 15.99 per user/month billed annually | $0-$24.99-$$$ per user/month billed annually |
Unlimited Projects | ||
Unlimited Attachments | ||
Integrations | ||
List view projects | ||
Status Updates | ||
Calendar View | ||
Live Customer Chat | ||
Real-Time Team Chat | ||
Transform tickets to tasks | ||
Customer Portal | Possible through external integrations | |
Knowledgebase | Possible through external integrations | |
Task Timers | Possible through external integrations | |
Timesheets | Possible through external integrations | |
Mobile App | ||
Ticket Management & Help Desk | ||
Gantt Charts | Included at ‘Premium’ or higher | |
Forms | Included at ‘Premium’ or higher | |
Reporting | Included at ‘Premium’ or higher | |
Task Dependencies | Included at ‘Premium’ or higher | |
Timeline | Included at ‘Premium’ or higher | |
Custom Templates | Included at ‘Premium’ or higher | |
Milestones | Included at ‘Premium’ or higher | |
Advanced Search & Reporting | Included at ‘Premium’ or higher | |
Admin Console | Included at ‘Premium’ or higher | |
Portfolios | Included at ‘Business’ or higher | |
Automate Tasks | Included at ‘Business’ or higher | |
Member Controls (SAML) | Included at ‘Business’ or higher | |
Salesforce Integration | Included at ‘Business’ or higher | |
Approvals | Included at ‘Business’ or higher | |
Proofing | Included at ‘Business’ or higher | |
99.9% Uptime SLA | Included at ‘Enterprise’ | |
SAML | Included at ‘Enterprise’ | |
Custom Branding | Included at ‘Enterprise’ |
What can OneDesk offer over Asana?
Support & request management
Asana is only a project management tool. Alternatively, OneDesk offers complete project management and help desk capabilities so you can manage multiple departments and requirements from one application. Let clients submit tickets for support issues, bug fixes, change requests, project ideas, or anything else! The help desk features can exist independently of your projects are be seamlessly integrated. For instance, you can easily convert and escalate any ticket into a task. Converting the ticket into a task allows you to then incorporate it into projects by adding a planned schedule, task dependencies, and agile points.
Timesheets & time tracking
Asana offers time tracking only through integrations with external apps. Keep everything in one app with OneDesk by utilizing built in timers, timesheets, and time tracking tools. OneDesk allows users to submit billable or non-billable timesheets. Track and monitor planned and actual progress on tasks with to-the-minute built in timers. View, sort, filter, and export timesheets from the Timesheets portal. View KPIs or generate detailed reports of your team’s work within OneDesk’s Analytics portal.
Improved client & end-user communication
Customer applications allow you to collaborate and overall better serve your clients or end-users. Asana does not offer this level of client or end-user collaboration.
Alternatively, OneDesk includes the ability to share projects with customers, as well a customer app widget. The widget lets customers: connect instantly with the live chat feature, interact and stay updated via the customer portal, submit items through webforms or explore your company with the built in knowledgebase.
Frequently asked questions about Asana
What is the best alternative to Asana?
While Asana is a popular project management tool, it won't fit the needs of every company. When searching for an alternative, consider your workflow, the planning methodology the software supports, as well as the software's scalability. OneDesk is a great alternative because of the versatility and flexibility it provides. While it's easy to get started, OneDesk can also be highly customized to your needs. Another thing that sets OneDesk apart from other project management software is the seamlessly integrated support, request, and email management features.
What are the competitors to Asana?
There are a number of project management solutions on the market. Some of Asana's competitors include Trello and Monday.com. Many solutions focus primarily on certain features and lack flexibility. For instance, Trello is known for a Kanban-based approach. However, other software, like OneDesk also offer Kanban views, along with a Gantt chart and calendar view. Check out how OneDesk, Asana and other competitors stack up next to each other.
What are the features of Asana?
Asana is a work management system that provides many features for organization, collaboration and planning. Some of these features include: tasks and subtasks, a Gantt chart, Kanban board, task comments, and file sharing.
What is the difference between OneDesk and Asana?
OneDesk and Asana share many of the same task and project management features. However, if you want advanced functionality, OneDesk is a much better value. OneDesk has affordable pricing, offering nearly all the features of Asana's highest enterprise plan.
Another difference between Asana and OneDesk is the request and support management OneDesk provides. Finally, OneDesk allows for improved team and client collaboration. Real-time messaging is built into OneDesk. Clients can also send emails or live chat messages, which can be received in and replied to directly from OneDesk. You can also link conversations to tasks so your work stays in-context.
See how OneDesk is the best Asana alternative
Evaluate OneDesk for yourself with our completely free 14-day trial. It’s easy to get started with our onboarding guide and other resources. You can also book a demo to see OneDesk in action.