Basecamp vs. OneDesk
Basecamp is a straightforward and easy-to-use project management application. With Basecamp you pay a flat fee of $99/month for unlimited usage. Depending on the number of users you need this may or may not be a good deal. However Basecamp is (deliberately) quite limited in terms of features and customization options.
If you need something more advanced, or have outgrown Basecamp, we hope you will consider OneDesk. With features such as gantt charts, full-featured helpdesk, workflow automation, and extensive customization options, OneDesk helps take your company to the next level.
| OneDesk | Basecamp | |
|---|---|---|
| Price | $99/month | $4-$6 /user/month |
| Projects | unlimited | unlimited |
| Users | Select the plan you need | unlimited |
| Task Management | Yes | Yes |
| Ticket management & Helpdesk | Yes | No |
| Documents and attachments | Yes | Yes |
| Search | Yes | Yes |
| Message boards | Yes | Yes |
| Notifications | Yes | Yes |
| Email capture | Yes, for tasks and tickets | Yes, for tasks only |
| Real-time team chat | Yes | Yes |
| Real-time chat with your customers | Yes | No |
| Cards view | Yes | Yes |
| List view | Yes | Yes |
| Schedules | Yes | Yes |
| Gantt charts | Yes | No |
| Custom views | Yes | No |
| Advanced Filtering, Grouping, Sorting | Yes | No |
| Reports | Yes | Limited |
| Timesheets | Yes | No |
| Automation | Yes | No |
| Customizable forms | Yes | No |
| Storage | Included | 500GB |
| SLA's | Yes | No |
| Customizable detail panels | Yes | No |
| Mobile App | Yes | Yes |
| Knowledgebase | Yes | No |