HappyFox vs. OneDesk
HappyFox is a comprehensive Help Desk software. Its features are vast and there are four plans to select from. OneDesk matches numerous features as HappyFox, with the addition of Project Management.
You’re able to take things one step further by turning tickets into tasks without having to manually create them in a different program. Furthermore, you can create numerous automations, track your projects with interactive Gantt charts, and create unlimited portfolios. Review all the features of both software below to determine which one best suits your needs.
|Price (users)||$7.8-$11 per user/month paid monthly||$39-$99 per user/month paid annually|
|Task management||Only in $79+/month plans|
|Round Robin assignment||Only in $59+/month plans|
|SLA breach notification||Only in $59+/month plans|
|Kanban view||Only in $59+/month plans|
|Knowledge base notifications|
|Satisfaction surveys||Only in $59+/month plans|
|Transform tickets to tasks|