HappyFox vs. OneDesk
HappyFox is a comprehensive Help Desk software. Its features are vast and there are four plans to select from. OneDesk matches numerous features as HappyFox, with the addition of Project Management.
You’re able to take things one step further by turning tickets into tasks without having to manually create them in a different program. Furthermore, you can create numerous automations, track your projects with interactive Gantt charts, and create unlimited portfolios. Review all the features of both software below to determine which one best suits your needs.
OneDesk | HappyFox | |
---|---|---|
Price (users) | $6.50-$11 per user/month | $29-89 per user/month |
Import contacts | ![]() | ![]() |
Macros | ![]() | ![]() |
Collision detection | ![]() | ![]() |
Round Robin assignment | ![]() | ![]() |
SLA management | ![]() | ![]() |
Task timer | ![]() | ![]() |
Ticket templates | ![]() | ![]() |
Storage size | 10GB/user account | 50GB-1024GB |
Knowledge base | ![]() | ![]() |
Knowledge base notifications | ![]() | ![]() |
Dashboard | ![]() | ![]() |
Customizable reports | ![]() | ![]() |
Satisfaction surveys | ![]() | ![]() |
SAML SSO | ![]() | ![]() |
Live chat support | ![]() | ![]() |
Custom Fields | ![]() | ![]() |
Integrations | ![]() | ![]() |
Project Management | ![]() | ![]() |
Transform tickets to tasks | ![]() | ![]() |
Gantt charts | ![]() | ![]() |
Unlimited projects | ![]() | ![]() |
Calendar view | ![]() | ![]() |
Portfolios | ![]() | ![]() |
Timesheets | ![]() | ![]() |
Sandbox | ![]() | ![]() |