OneDesk vs. Trello

 

Achieve your goals with OneDesk, a complete project management solution and alternative to Trello

A versatile Trello alternative

OneDesk Logo Initials

Trello is another well-known project management brand. They’re known for their simplistic cards and to-do lists for projects. If you are looking to manage more complex projects an alternative will be necessary. They offer a free starter plan, and three paid plans ranging from $5 per user/month to $17.50 per user/month.

OneDesk offers a highly scalable and versatile project and task management solution in comparison to Trello. It offers nearly all the features of Trello’s most enterprise plan along with many others. OneDesk offers affordable and simple by-user pricing of $9 per user/month. 

Let’s see how Trello and OneDesk stack up next to each other.

Everything you need with OneDesk

Versatile task and project management

Plan, coordinate, and manage the full lifecycle of your projects in real-time. Assign tasks and subtasks, plan task schedules, track actual vs. planned work, create dependencies, and more.

Gantt project management
task kanban board view

Multiple work views

Organize and view you work how you want! Use Kanban boards, Gantt charts, task lists, a project roadmap or hierarchical views. Add the filters or groupings you need to further organize your data. Save your work views and easily switch between them in seconds.

Smart and flexible automations

Cut down on repetitive work with powerful yet easy to create automation tools.

help desk management automations

Compare project management software

OneDeskTrello
Price (users)$11.99 - 15.99 per user/month billed annually$0-17.50 per user/month billed annually
Dashboards/Personal BoardsUnlimitedUnlimited
File attachments350mb per file attachment10mb-250mb per file attachment
Customizable (colours, logos, etc)Feature includedFeature included
ViewsFeature includedFeature included
CalendarsFeature includedFeature included Included at 'Business Class' and higher
Custom FieldsFeature includedFeature included Included at 'Business Class' and higher
AutomationFeature includedFeature included Included at 'Business Class' and higher
ReportingFeature includedFeature included Included at 'Business Class' and higher
VotingFeature not includedFeature included Included at 'Business Class' and higher
List limitsFeature not includedFeature included Included at 'Business Class' and higher
Email notificationsFeature includedFeature included
Two factor authenticationFeature not includedFeature included
Task timersFeature includedFeature not included
Live chatFeature includedFeature not included
Gantt chartsFeature includedFeature not included
FormsFeature includedFeature not included
99.9% Uptime SLAFeature includedFeature not included
Real-time team chatFeature includedFeature not included
TicketingFeature includedFeature not included
Transform tickets to tasksFeature includedFeature not included
Customer portalFeature includedFeature not included
Knowledge baseFeature includedFeature not included
TimesheetsFeature includedFeature not included
Advanced search & reportingFeature includedFeature not included
Task DependenciesFeature includedFeature not included

What can OneDesk offer over Trello?

Advanced reporting capabilities

Though Trello offers reporting in their premium plans, OneDesk offers a real-time analytics portal. The analytics portal contains a huge variety of charts and graphs to analyze your KPIs as well as customizable scheduled reports. Filter charts and graphs to display the information you need or create a dashboard of your most important KPIs. 

custom report wizard
help desk ticket collaboration

Stay informed with in-context collaboration

Trello does not offer built-in communication. With OneDesk, collaborate in real time with your team or clients. Link conversations directly to task and project details, allowing you to stay completely in-context. This feature eliminates redundancy and allows teams to stay connected and up-to-date.

Create an improved client experience

Customer applications allow you to share projects, collaborate and overall better serve your clients. Trello does not offer client or end-user collaboration tools. Alternatively, OneDesk includes an embeddable customer app widget. The widget lets clients reach out instantly through your website. Clients can also stay updated on tasks or tickets from the customer portal. You can also let customers submit requests through configurable request forms. Finally, create a central hub of information with the knowledgebase. 

Customer service portal app
OneDesk customizations

A completely flexible Trello alternative

Compared to most software on the market, OneDesk can be configured to fit YOU. You can create multiple task types depending on your workflow. Configure an unlimited number of custom fields or custom statuses. Create your own custom data views or dashboards and much more.

Frequently asked questions about Trello

Some competitors to Trello, just to name a few, are: Basecamp, Asana and OneDesk. Check out our other project management comparisons to see how OneDesk and Asana stack up to the competition. 

Trello, while a good tool to manage simple tasks and projects, may be lacking in power and flexibility for some teams. The challenge when searching for an alternative is finding one which is simple yet sophisticated. What makes OneDesk a great Trello alternative is its versatility. OneDesk can be used to manage projects of varying complexity. OneDesk offers nearly all the features of Trello’s enterprise plans along with quite a few more. One important addition to OneDesk is its built-in communication with clients and team members. OneDesk is also highly unique -- offering email management and a complete request management system.

While Trello is a good tool for simple project and task management, it has limited ability to scale with your team. OneDesk, on the other hand, is a highly versatile and flexible tool. Looking to plan a few simple tasks and assign them on a kanban board view? OneDesk can provide that function. Or are you looking to plan a complex project with multiple task dependencies and relationships? OneDesk also has that capability.

Try OneDesk for yourself!

Evaluate OneDesk for yourself with a 14-day free trial. No credit card required! Get started in minutes with our onboarding guide. Finally, reach out to us with any questions or book a demo to see OneDesk in action. 

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