OneDesk vs. Workfront

OneDesk is an alternative to Workfront that provides a robust task, project, and request management solution. See how you can get more done with OneDesk.

An affordable Workfront alternative

Workfront is a web-based work management and project management software. They remain fairly tight-lipped about the investment it takes to use their software; however, the minimum expected spend is around $30 per user/month. They have four plans in total, each varying in the features they offer. While Workfront offers a good array of task management features, it will not meet the needs of every team. To reach the next level of team or client communication and collaboration you’ll need to consider other tools. That’s where a Workfront alternative like OneDesk comes in.

OneDesk is a cloud-based application that combines project management and request management into one robust tool. For a fraction of the cost, OneDesk provides many of the features in Workfront’s highest ‘enterprise level’ plan. In addition, OneDesk includes complete request management as well as improved client communication with email management, a customer portal and live chat application. Best of all, OneDesk provides transparent and affordable pricing.

Let’s see how Workfront and OneDesk stack up next to each other.

The Workfront features you need, with OneDesk

Work Management

Plan, manage, & collaborate your portfolios, projects & tasks.

Automate Workflows

Cut down on repetitive tasks with powerful & flexible workflow automation tools.

Agile Features

Utilize your iterative approach with real time collaboration, Kanban boards, roadmaps, agile points, and robust customization.

Built-In Integrations

Integrate with your other tools, like Box, Slack, MS Teams and more.

KPI Analysis

Measure productivity with real-time visual dashboards & customizable reports.

Compare project management solutions

	OneDesk	Workfront
Price (users)	$11.99 - 15.99 per user/month billed annually	$30-$$$ per user/month
Plan & assign work
Project templates
Portfolios
Custom forms
Document review/commenting
Dashboards
Timesheets
Mobile app
Slack integration
Jira integration		Included at 'Pro' or higher
Salesforce		Included at 'Pro' or higher
Google Drive
Dropbox
Box
WebDAM
SharePoint
Live customer chat
Real-time team chat
Transform tickets to tasks
Customer portal
Knowledge base
Task timers
Gantt charts
Task Dependencies

Top reasons to switch from Workfront to OneDesk

Get exceptional support at OneDesk

Workfront offers limited free customer service. At OneDesk, get exceptional free support through live chat, email, personal demos, and access to how-to guides, videos and articles.

Expand your client collaboration

Customer applications allow you to share & collaborate with your clients. Workfront does not offer customer apps. OneDesk customer-facing applications include: the web widget, live chat, request forms, and knowledgebase. The widget lets clients connect to the apps on your website. If you prefer you can provide your clients links directly to the customer-facing applications. Clients can connect instantly through live chat, interact and stay updated via the customer portal, submit requests or inquiries through webforms, or explore your company with the built-in knowledgebase.

Real-time team collaboration

Communicate and collaborate directly with your team through the built-in and real-time messenger. Direct messages can stand alone or be connected to your work items. Connecting messages allows you to work in-context and reduce redundancy.

OneDesk also offers email to ticket (or task) creation. Clients can submit ideas or requests and communicate from their email. Reply to these emails directly from OneDesk.

With OneDesk, there’s no need to switch between multiple applications.

Support & request management

Workfront is only a project management tool. Alternatively, OneDesk offers complete project management and support or request management capabilities so you can manage multiple departments and requirements from one application. Let clients submit tickets for support issues, bug fixes, change requests, or anything else. Then easily convert and escalate any ticket into a task or into entire projects.

Frequently asked questions about Workfront

What are the competitors to Workfront?

There are a number of project management tools on the market. Some of Workfront's competitors include OneDesk, Asana and Trello. Many competitors focus primarily on certain task management features. For instance, Trello is known for its Kanban-based approach but lacks integration and analytics. Alternatively, OneDesk is a highly versatile competitor. You can manage your work with a Kanban board, Gantt chart, calendar or task list. OneDesk also offers a variety of integrations and real-time KPI dashboards. One thing that makes OneDesk stand out from the competition is the seamlessly integrated support and request management.

What is the best Workfront alternative?

When looking for a Workfront alternative, consider the needs of your business as well as your workflow. Many solutions lack the flexibility or customization options to work for all businesses. OneDesk is a great alternative to Workfront because it is easy to learn and get started but can also be completely customized. Configure your own lifecycle statuses, custom fields, automations, work views and much more.

What are the differences between OneDesk and Workfront?

The main differences between OneDesk and Workfront are the communication tools and overall versatility OneDesk provides.

With OneDesk you get an all-in-one solution:

Evaluate OneDesk for yourself!

OneDesk is a Workfront alternative that will allow your team to collaborate and organize work in a way that meets your unique needs.
Try OneDesk for yourself with our completely free 14-day trial. Check out our onboarding guide to get started in minutes. Or book a demo to see OneDesk in action.