Workfront vs. OneDesk
Workfront is a web-based work management and project management software. They remain fairly tight-lipped about the investment it takes to use their software; however, the minimum expected spend is around $30 per user/month. They have four plans in total, each varying in the features they offer.
OneDesk is a competitive solution, offering nearly the same features as Workfront, for a fraction of the cost. In addition to the project management, OneDesk also offers an extensive help desk solution, included in all of the plans. Turning tickets into tasks, assigning them to the correct team members, live customer chat, and more. Review the features of Workfront and OneDesk below to see which solution is best for you.
|Price (users)||$4-$6 per user/month||$30-$$$ per user/month|
|Plan & assign work|
|Jira integration||Included at 'Pro' or higher|
|Salesforce||Included at 'Pro' or higher|
|Live customer chat|
|Real-time team chat|
|Transform tickets to tasks|