OneDesk vs. Wrike
OneDesk is the most versatile Wrike alternative. Manage your tasks, projects, requests, and more.
An all-in-one alternative to Wrike
Wrike is one of the more well-known project management applications. Wrike has multiple packages with varying features. Their packages range from a free basic package to a bespoke enterprise plan. In terms of pricing, with Wrike you need to both figure out which features are in which plans and which add-ons you require.
OneDesk is a robust project management application and very competitive in comparison to Wrike. In addition, OneDesk includes a complete helpdesk solution seamlessly integrated into one application. In terms of pricing, OneDesk is simple, you pay only per-user .
Keep reading to see how Wrike and OneDesk stack up.
OneDesk offers the work management features you need
Stay on track
Set timers, or submit billable or non-billable timesheets. Monitor planned & actual progress on tasks and projects.
Automate workflows
Visualize your work
Plan, coordinate, and manage your tasks and projects easily with customizable Gantt charts, Kanban boards, calendars, roadmaps, lists, or hierarchical work views.
Make data-driven decisions
Compare project management solutions
| OneDesk | Wrike | |
|---|---|---|
| Price | $11.99 - $15.99per agent per month paid annually | $0-$24.80++per agent per month paid annually |
| Tasks and Sub-tasks |  | |
| Gantt charts | | |
| Dashboards | | |
| Attachment storage | | 5-100GB depending on price plan |
| Custom Fields | | Only in $25/user plan |
| Custom Statuses | | Only in $25/user plan |
| Reports | | Only in $25/user plan |
| Calendars | | Only in $25/user plan |
| Custom Request Forms | | Only in $25/user plan |
| Time Tracking | | Only in $25/user plan |
| Teams | | Only in Enterprise plan ($$$?) |
| Active Directory Integration | | Only in Enterprise plan ($$$?) |
| SAML SSO | | Only in Enterprise plan ($$$?) |
| Timesheets | | Only in Enterprise plan ($$$?) |
| Create task by email | | |
| Activity Log | |  Task status changes only |
| Full Helpdesk Functionality | | |
| Live Chat | | |
| Knowledge Base | | |
| SLA | | |
| Custom views | | |
| Customers/Contacts | | |
| Client Portal | | |
| Email tracking for incoming & outgoing | last 72 hours | |
| Ticketing | | |
| Integrations | | Required a paid add-on ($?) |
What can OneDesk offer over Wrike?
Support & request management
While Wrike offers internal request forms and provides a good project management solution, you will need other tools to manage client requests or support issues. Alternatively, OneDesk offers complete project management as well as a seamlessly integrated help desk. With OneDesk you can manage multiple departments and business requirements all from one application. Let clients or end-users submit tickets for support issues, bug fixes, change requests, or anything else. Then easily convert and escalate any ticket into a task.
Improve client & end-user communication
Customer applications allow you to share and collaborate with your clients. Wrike does not offer customer apps. Alternatively, OneDesk provides an embeddable web widget, a customer portal, live chat, request forms, and a knowledgebase. The widget lets clients connect with you on your website. Customers (or prospective customers) can connect instantly through live chat. The customer portal allows clients to interact and stay updated on tasks or tickets. Configurable request forms allow clients to submit tasks or tickets into your OneDesk. Finally, the knowledgebase is a central information hub for you company. Write articles for your knowledgebase on your services, products, or anything else!
Frequently asked questions about Wrike
What is similar to Wrike?
You will find a number of project management alternatives to Wrike. OneDesk, Trello and Asana are competitive alternatives, just to name a few. Check out our other project management comparisons to see how Wrike, OneDesk, and other solutions stack up to each other.
What is the best Wrike alternative?
While Wrike is a great tool, there are many other alternatives that offer the same or extra functionalities. When searching for an alternative, consider the software's cost, versatility, easy of use, and the ability to customize to fit your workflow. OneDesk is a great Wrike alternative -- offering nearly all the features of Wrike's enterprise level plan. Allocate resources, track time, and coordinate projects with OneDesk's versatile project management capabilities. It also has several features that Wrike doesn’t have, including real-time chat, email integration, a client portal and custom work views. On top of all these project management features, OneDesk provides a seamlessly integrated support and request management solution.
What is the difference between Wrike and OneDesk?
OneDesk and Wrike share many of the same project management features. To name a few, both solutions allow you to create tasks and subtasks, plan tasks on a Gantt chart or calendar, and track time. A big difference between Wrike and OneDesk, is OneDesk's unique ability to provide client communication and request management.
Try OneDesk for yourself!
Evaluate OneDesk for yourself with a completely free 14-day trial. Check out our onboarding guide to get started or book a demo to see OneDesk in action.