Zoho develops many different kinds of B2B software, one of which is ‘Zoho Projects’ for project management. Across their suite of products they have a very large number of features, and their price per application is quite reasonable.

The difficulty with Zoho is figuring out which features are in which applications, and in which plan-level within that application. Then you need to connect it all together.

With OneDesk you pay a flat fee for ALL our features, we do not make you purchase and connect multiple applications, modules, or plans. Our pricing is published and clear and ranges from $4-6 per user per month.

 OneDeskZoho Projects
Price - users$4-$6 /user/month$3-$6 /user/month
Price - client usersincluded - unlimited$2 /client-user/month
Unlimited projectsincludedincluded at 'Express' or higher
Project templatesclone your own5-30
task timerYesYes
Workflow automationYesPremium or higher
Depth of hierarchyUnlimited2-levels only
Task DependencyYes - 4 typesBelow 'Premium' - 1 type only; 'Premium' or above - 4 types
GamificationNoYes
AttachmentsYesLimited storage - based on plan
Custom viewsYesExpress or higher
Recurring tasksYesYes
TimesheetsYesYes
Interactive ganttYesOnly editable at 'Express' or higher. Only across projects at 'Enterprise'
RollupsYesPremium or higher
Custom fieldsYesEnterprise plan only
Status statesYes - 3 availableyes - 2 available
Transform tickets to tasks (and vice versa)Yes - 1 clickNo
IntegrationsYesYes
SLAYesfor issues only - 'Enterprise' plan only
BaselineNoEnterprise plan only
Global resource utilization chartNoOnly 'Premium' within projects, 'Enterprise' - across projects
Configure Task DetailsYesYes
Planned WorkYesPremium or higher
Actual Work comparisonYesPremium or higher
ImportYesYes
Export projectsYes'Express' or higher
Web FormYesYes
Full helpdeskIncludedRequires Zoho Desk $18-$45 /agent/month
Team ChatYesYes. May require 'Cliq' depending on needs
Live Customer ChatIncluded$19-$129 per month
Custom reportsIncludedRequries Zoho Analytics $25-$495 /month
Kanban Cards ViewYesYes
Issue TrackingYesYes
Mobile appYesYes
Transform chat into taskYesNo
Transform chat into ticketYesRequires Zoho Desk $18-$45 /agent/month
MacrosYesNo
Calendar & ForumsYesYes
Merge TasksYesNo
Merge ticketsYesRequires Zoho Desk $18-$45 /agent/month