OneDesk for Product Teams
Organize requests and feedback, manage all stages of development, and launch great products with OneDesk’s work management system.
Why OneDesk for product teams?
Capture and prioritize requests
Collect and manage feedback or requests with OneDesk’s integrated ticketing system. Capture tickets from email, chat, inbound calls, custom forms, and more. Easily assign, prioritize, or tag requests. Incorporate requests into your product plans with one unified system.
Capture complete requests
Capture detailed requests and feedback and eliminate back-and-forth with custom forms. Make fields required, add custom fields, and more.
Keep launches on track
Visualize progress and avoid blockers with advanced features for product teams:
- Kanban, Gantt, calendar and roadmap views
- Track project milestones
- Set dependencies and view the project’s critical path
- Breakdown work into subtasks
Automate processes
Create workflows and cut down on manual tasks with OneDesk’s automation engine. Automatically send replies and notifications, assign tasks, categorize requests, organize projects, and much more.
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