OneDesk for Healthcare Operations Work Management
How does OneDesk help my Operations team?
Improve Clinical Operations and Patient Service Flow
Handle Patient Flow Issues and Service Request Tickets
Healthcare operations manage requests for patient transport, room cleaning, or equipment maintenance. Use OneDesk tickets to track these service requests via internal forms or phone logs. Create custom views based on urgency or location (e.g., ER, OR). Track completion times against operational SLAs. Report on service efficiency.
Streamline Patient Intake with Online Forms
Manage healthcare operations tasks like patient flow coordination, supply chain management, or facility maintenance requests. Break down room turnover into subtasks for cleaning, stocking, and inspection. Use dependencies linking patient discharge to room availability requests. Schedule routine operational tasks.
Measure Time Spent on Patient Care Tasks
Healthcare operations track time spent on tasks impacting patient flow, facilities management, or supply chain logistics. Log hours against operational work orders or tasks using timesheets. Understand labor costs for different operational areas. Improve efficiency and resource planning.
Coordinate Tasks for Clinical Operations and Patient Flow
Enhance hospital operations with automations. Automatically assign patient transport or environmental service requests based on location or priority. Send automated notifications upon task completion. Triage urgent operational requests impacting patient care.
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