OneDesk for IT Legal Professional Services Automation
How does OneDesk help my Legal team?
IT Legal: Handle SOWs & Client Service Agreements
Track Data Privacy & IT Compliance Tasks with Tickets
IT teams working with Legal, use OneDesk ticketing to manage tasks related to data privacy audits, e-discovery requests, or software license compliance. Legal can submit requests via secure channels. Custom views like 'GDPR Compliance Action' or 'E-Discovery Data Collection' keep IT focused. SLAs ensure timely responses to legal and compliance demands. Reporting provides audit trails.
Secure Portal for IT Client Contracts and Legal Info
Offer your IT service clients a secure portal to access service level agreements (SLAs), master service agreements (MSAs), and other legal or compliance documents. They can submit inquiries related to contract terms or data privacy using confidential ticket forms. This ensures all legal and contractual communication is tracked and secure for your IT engagements.
Automate SLA Management and IT Contract Renewals.
IT teams collaborate with Legal on Service Level Agreements (SLAs) and vendor contracts. OneDesk's professional services automations keep this on track. Our system allows you to create custom workflows for reviewing and approving SLAs, managing software licensing agreements, or tracking IT vendor contract renewal dates. New requests for legal review of IT contracts can be automatically triaged. They are then routed to the legal department with all necessary IT context. You can also use automated replies to acknowledge contract submissions or send reminders for upcoming renewals. OneDesk’s versatile automations ensure IT compliance. This minimizes legal risks associated with technology.
Manage Legal Aspects of IT Projects
IT pros dealing with legal stuff like software licenses, data privacy, and vendor contracts, careful management is key. OneDesk gives you a simpler way to track and manage these critical IT legal tasks. Its strong features support managing software license rules, tracking data privacy needs for projects, and overseeing IT vendor contract renewals. The system's versatility fits various IT-related legal and compliance needs. As rules change, OneDesk's unique scalability keeps your IT legal tracking strong.
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