OneDesk for IT Legal Work Management
How does OneDesk help my Legal team?
Oversee IT Compliance, Security Audits, and Contracts
Track IT Audit Requests and Security Compliance Tickets
IT receives legal requests for e-discovery, security audits, or policy implementation support. Track these sensitive requests as tickets in OneDesk via secure channels. Organize tickets by legal matter or compliance requirement using custom views. Set SLAs for responding to urgent legal holds. Report on IT support for legal.
Portal Access for Compliance Training and Policies
Manage IT tasks requested by Legal, such as implementing data holds, performing e-discovery searches, or supporting security audits. Use subtasks for different stages of data collection or audit preparation. Set dependencies based on legal instructions. Schedule tasks around legal deadlines.
Record Time for IT Compliance Activities
IT tracks time spent responding to legal requests like e-discovery or security audits, which can be resource-intensive. Log hours meticulously against legal support tasks using OneDesk timesheets or timers. Provide accurate data for cost allocation or legal matter budgeting. Ensure accountability for sensitive tasks.
Organize Tasks for IT Compliance and Security Audits
Automate IT tasks related to legal requests. Automatically assign e-discovery collection tasks based on case matter. Set up workflows for security audit evidence gathering. Trigger notifications for legal hold implementations.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
