OneDesk for Legal Support HelpDesk

Your current and future clients will thank you for helping your firm adopt OneDesk; improve your support with a platform that equips your team to handle client requests, ensuring satisfaction and fostering long-term relationships.
Sign up free!

How does OneDesk help my Support team?

Unified Corporate Legal Tickets, Internal Communication, and Central Legal Service Desk.

Legal departments provide ongoing support and advice across the organization. Managing incoming requests efficiently ensures timely guidance. OneDesk serves as the helpdesk for all internal clients needing legal support. Capture requests, assign them appropriately, and track progress. Ensure legal guidance is accessible and delivered effectively.

Unified Corporate Legal Request & Matter Ticket System Benefits.​

Legal provides ongoing advice across the business. OneDesk serves as the internal helpdesk, capturing requests via email or portal. Use custom views to route questions to the right expert, track advice delivery with SLAs, and use reporting to understand demand for legal services internally.

Corporate Legal Service Portal, Request Forms & Central Legal Knowledgebase.​

Employees across the company needing legal guidance rely on the Legal department's support. OneDesk provides the portal as the primary channel for submitting these internal requests. A comprehensive knowledgebase answering common legal questions (related to NDAs, standard policies, etc.) empowers employees with self-service. Live chat allows employees to ask quick procedural questions about engaging Legal. These tools make legal support more accessible and efficient.

Automate Legal Request Triage, Specialist Routing & Corporate Service Workflows.​

Provide comprehensive legal support services across the organization using OneDesk automations. Build versatile workflows to handle diverse legal inquiries from contract reviews and compliance questions to intellectual property matters and litigation support. Automatically triage incoming requests based on keywords department requesting or legal practice area needed. Route inquiries automatically to the correct legal specialist paralegal or attorney queue. Send automated confirmations outlining next steps and expected timelines. OneDesk centralizes and streamlines corporate legal support.

Centralized Corporate Legal Service & Support.​

Provide comprehensive legal support services across the organization with OneDesk's versatile secure help desk. Its robust features centralize requests for contract reviews compliance advice IP matters and litigation support providing a single portal. The platform's flexibility allows intelligent routing to legal specialists and managing matters efficiently. Need a scalable reliable system for all corporate legal needs? OneDesk is the solution. It ensures consistent expert legal support.

Get started free

Evaluate OneDesk for yourself with our completely free 14-day trial. 

Get started free
Scroll to Top