OneDesk for Media Marketing HelpDesk
How does OneDesk help my Marketing team?
Track Media Marketing Tickets, Audience Communication, and Promotion Service Management.
Organized Media Promotion & Audience Initiative Ticket Tracking.
Media Marketing manages audience engagement. OneDesk captures audience feedback or subscription questions from web forms or emails as tickets. Customize views to track inquiries by publication or platform. Set SLAs for responding to audience members. Reporting tracks engagement and common feedback topics.
Audience Engagement Portal, Promotion Forms & Media Kit Knowledgebase Access.
Audiences interacting with media brands or internal teams needing promotional support require clear channels. OneDesk can power website forms for audience feedback or subscription inquiries. Internal teams use the portal for requesting promotional assets. Users track request status. The knowledgebase offers program schedules, subscription FAQs, and brand assets. Live chat on the media website answers audience questions about content or subscriptions.
Automate Media Promotion Routing, Audience Task Workflows & Campaign Tracking.
Support the media organization's own marketing and audience development teams with OneDesk automations. Build workflows for managing promotional campaigns subscriber acquisition initiatives event marketing support or cross-platform content promotion requests. Automatically triage marketing tasks based on target audience subscribers advertisers or campaign goal engagement revenue. Route requests needing audience data or specific content assets directly to the relevant analytics or editorial teams. Use auto-replies to confirm marketing plan submissions. It streamlines media marketing efforts.
Organized Media Marketing & Audience Support.
Drive audience growth and revenue with OneDesk supporting the media organization's marketing teams. Its features manage promotional campaigns subscriber initiatives event marketing ensuring effective outreach. The versatility connects marketing requests with audience data and content assets. Need streamlined support for media marketing efforts? OneDesk keeps it organized. It scales to support multi-channel marketing campaigns.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
