OneDesk for Real Estate Sales HelpDesk
How does OneDesk help my Sales team?
Streamline Agent Support Tickets, Client Communication, and Transaction Service.
Fast Agent Showing & Transaction Support Ticket System Benefits.
Real Estate Sales (agents) track client communications. OneDesk captures buyer/seller inquiries via email or forms as tickets linked to contacts. Custom views help agents manage their pipeline of active clients. Set personal SLAs for client follow-up. Reporting helps agents track their communication effectiveness.
Agent Resource Portal, Showing Request Forms & Property Information Knowledgebase.
Buyers and sellers working with real estate agents need constant communication. While agents use various tools, OneDesk's portal could supplement this, allowing clients to track transaction milestones or submit documents securely. The knowledgebase can provide clients with guides to the buying/selling process, checklists, and market information. Live chat on an agent's website captures leads and provides instant responses.
Automate Agent Request Routing, Showing Coordination Workflows & Transaction Tasks.
Enable real estate agents and leasing teams with efficient support using OneDesk automations. Create workflows for accessing property information scheduling showings managing CRM contacts generating comparative market analyses CMAs or processing commission paperwork. Automatically triage agent support requests based on urgency transaction type lease vs sale required information or CRM related issue. Route urgent showing requests needing coordination or critical deal paperwork issues directly to the transaction coordinator or office manager. Use auto-replies providing links to marketing materials or standard forms. It helps agents close deals faster.
Faster Support for Real Estate Agents.
Enable real estate agents and leasing teams to close deals faster with OneDesk's efficient support help desk. Its features streamline accessing property info scheduling showings managing CRM contacts generating CMAs quickly. The versatility provides quick answers and resources needed during sales interactions. Need faster internal support for your agents? OneDesk accelerates responses. It scales easily supporting busy growing real estate sales teams.
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