OneDesk for Creative HR Professional Services Automation

How does OneDesk help my HR team?

Creative HR: Resource Your Client Projects More Effectively
Handle Creative Team HR Queries with Efficient Ticketing
HR in Creative agencies can use OneDesk to manage employee inquiries about benefits, leave, or freelance contracts as tickets. Capture requests via email or a secure HR portal. Custom views like 'Freelancer Payment Queries' or 'Onboarding Tasks' keep things organized. SLAs ensure HR responds promptly to team needs. Reporting can identify common HR questions, helping improve internal comms.


Client Portal for HR Services in Your Creative Agency
If your creative agency offers HR services to clients or manages freelance talent, provide a portal for accessing HR documents or submitting inquiries. Clients and contractors can use simple ticket forms for HR-related questions or requests. Live chat can offer quick support for common HR issues. This streamlined system helps your HR team serve your agency's clients or network efficiently and professionally.
Streamline Freelancer Management for Creative Teams.
HR in Creative agencies often manages a mix of full-time staff and freelancers. OneDesk's automations simplify this. Our system helps you create workflows for freelancer onboarding, contract management, and timesheet approvals. New freelancer applications or project availability updates can be automatically triaged. They are then routed to the relevant hiring manager or project lead. You can also use automated replies for contract acknowledgements or payment status inquiries. OneDesk’s versatile automations make managing your creative talent pool much easier. This ensures projects are staffed efficiently and payments are handled smoothly.


Manage HR for Your Creative Team
HR managers in creative fields, finding and keeping talented people is your special skill. OneDesk helps simplify HR tasks for creative teams. Use its strong features for managing who you're hiring, bringing new talent on board, and tracking employee growth projects. The system's versatility lets you shape workflows to fit the unique vibe and needs of your creative agency. As your team grows, OneDesk’s unique scalability ensures your HR functions can support that growth without a hitch.
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