OneDesk for Creative Marketing HelpDesk
How does OneDesk help my Marketing team?
Track Marketing Tickets, Internal Communication, and Campaign Support Service.
Efficient Internal Marketing Campaign & Task Ticket Handling.
Marketing teams in Creative agencies need to manage internal requests. OneDesk turns emails or form submissions for campaign support into tickets. Use custom views to sort requests by campaign or requesting team. Set internal SLAs for marketing task completion. Reporting tracks the volume and type of internal marketing requests.
Internal Marketing Request Forms & Campaign Knowledgebase Portal Access.
Internal teams requesting marketing support or external partners need a clear channel. OneDesk's portal allows other departments to request marketing collateral or campaign support. External partners could potentially submit co-marketing requests. Users track their request status conveniently. The knowledgebase can host brand guidelines, approved logos, or campaign templates. Live chat helps answer quick questions about marketing resources. This organizes marketing requests effectively.
Automate Marketing Task Routing, Campaign Approval Workflows & Team Alerts.
Help your agency's marketing team manage their own internal requests with OneDesk automations. Set up workflows for campaign briefs or content approvals. Automatically triage marketing tasks based on channel or urgency. Route requests for specific assets or data directly to the right team member. Send auto-replies confirming campaign kick-off steps. It keeps internal marketing organized.
Organized Internal Creative Marketing Support.
Even marketing teams within creative agencies need internal support coordination. OneDesk's help desk streamlines requests for campaign assets internal comms support or event logistics. Its features keep marketing tasks organized. The versatility lets you manage workflows for different marketing functions easily. Need to collaborate across teams? OneDesk facilitates it. It scales to handle the internal demands of a busy agency marketing function.
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