OneDesk for Creative Admin Professional Services Automation
How does OneDesk help my Admin team?
Creative Admin: Keep Agency Operations & Client Billing Smooth
Organize Agency Support Requests with Smart Ticketing
Admin teams in Creative agencies, manage internal support requests for resources or scheduling conflicts using OneDesk ticketing. Submissions can come through email or an internal portal form. Create custom views like 'Meeting Room Bookings' or 'Urgent Supply Needs.' SLAs ensure timely responses to keep the agency running smoothly. Reporting can show peak request times or common admin needs.
Creative Clients Get Quick Admin Help and Project Info
Make it simple for your creative agency's clients to handle administrative tasks. A client portal gives them access to project information, invoices, or account details. They can submit admin requests or billing questions using straightforward ticket forms. Live chat can be available for quick answers on administrative matters. This self-service approach makes interactions easy for clients and frees up your admin team.
Simplify Admin Tasks for Your Creative Agency.
Admin teams in Creative agencies keep everything running behind the scenes. OneDesk's automations help lighten that load. Our versatile system allows you to set up workflows for common administrative tasks like new client onboarding or vendor invoice processing. Incoming admin requests can be automatically triaged by department or urgency. They are then routed to the correct team member for handling. You can also use automated replies to confirm receipt of requests or provide quick answers to common questions. OneDesk helps your admin team work more efficiently. This allows them to better support your creative staff.
Simplify Admin Tasks for Creative Agencies
Admin pros in creative agencies, you keep things running so the creative sparks can fly. OneDesk is here to make your admin work and project coordination much simpler. Its strong features help manage schedules, track internal agency projects, and organize resources without fuss. The platform’s versatility fits the fast-moving needs of a creative place, from signing new clients to planning events. As your agency gets bigger, OneDesk's unique scalability means your admin support stays strong and helps everyone succeed.
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