OneDesk for HR Sales Work Management
How does OneDesk help my Sales team?
Manage Internal Service Agreements and Cross-Department Work
Handle Inter-Departmental Service Requests via Ticketing
HR supports sales with onboarding, commission queries, or performance management tasks. Track requests from sales managers or reps as tickets in OneDesk via email. Customize views to see requests related to specific sales teams. Set SLAs for responding to commission questions. Report on HR support for sales.
Internal Client Portal for Requesting HR Services
Manage HR tasks supporting the sales team, like calculating commissions or coordinating sales training. Use subtasks for gathering sales data, verifying calculations, and processing payments. Set dependencies linking sales data availability to commission processing. Schedule commission payout dates.
Log Time for Internal Service Delivery
HR supporting sales tracks time spent on commission plan administration, sales recruitment drives, or specific performance management issues for the sales team. Log hours against these sales-support tasks using OneDesk timesheets. Understand the HR effort required to support the sales function.
Track Internal Service Agreement Tasks Between Departments
Automate HR support for sales. Set up workflows for processing commission calculation requests, automatically routing for necessary approvals. Trigger notifications related to sales performance management cycles. Assign sales onboarding tasks automatically.
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