OneDesk for IT Finance Work Management

How does OneDesk help my Finance team?

Track IT Project Budgets, Assets, and Vendor Costs
Handle IT Budget Questions and Vendor Invoice Tickets
IT teams get finance queries about budget spending, chargebacks, or invoice approvals. Track these as tickets in OneDesk via email. Create custom views to separate budget questions from invoice issues. Set SLAs for providing spending reports. Report on finance-related IT inquiries.


Portal Access for Tracking IT Spend and Budgets
Track IT tasks related to budget management, cost allocation, or invoice processing for IT services/vendors. Use subtasks for tracking spending against specific projects or cost centers. Set dependencies linking invoice receipt to payment approval. Schedule budget review cycles.
Log Time Against IT Project Budgets
IT teams track time spent on projects or support activities for accurate internal chargebacks or budget management. Use OneDesk's timer or timesheets linked directly to tasks and tickets. Provide finance with detailed reports on IT labor costs per project or department. Improve IT financial transparency.


Track Tasks Related to IT Budgeting and Assets
Streamline IT financial management using automations. Automatically assign tasks for reviewing cloud spending alerts based on service type. Set up workflows for IT budget request approvals. Trigger notifications for project budget milestones.
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