OneDesk for Logistics Marketing Professional Services Automation
How does OneDesk help my Marketing team?
Market Logistics Services & Track Client Project Wins
Organize Logistics Service & Campaign Requests via Tickets
Logistics Marketing teams, manage requests for new service brochures, website updates on tracking capabilities, or trade show materials using OneDesk ticketing. Sales or Ops can submit via email/forms. Custom views like 'New Route Promotion Tasks' or 'Website Tracking Info Update' keep marketing on point. SLAs ensure timely marketing support. Reporting tracks marketing request origins.
Logistics Clients Track Service Marketing, Provide Feedback
Allow your logistics clients to see updates on new service routes, technology enhancements, or industry insights through a client portal. They can provide feedback on your services or inquire about new offerings using simple ticket forms. This helps your marketing team align logistics solutions with evolving client needs and showcase your company's capabilities.
Improve Customer Updates with Logistics Automation.
Marketing in Logistics often focuses on service reliability and customer communication. OneDesk's automations enhance this. Our system lets you create workflows to provide automated shipment status updates to clients or to manage communications about service changes. Inquiries from potential clients about your logistics services can be automatically triaged based on shipping needs. They are then routed to the sales or account management team. You can also use automated email replies to send service brochures or rate quotes. OneDesk’s versatile automations improve client satisfaction. This builds loyalty for your logistics services.
Plan Marketing for Logistics Services
Marketing teams in logistics, showing off your company's reliability, speed, and network reach is vital. OneDesk helps you plan and run effective marketing campaigns to attract new shipping clients. Use its robust features to manage creating content for service brochures, track online marketing aimed at businesses, and coordinate going to industry trade shows. The platform’s versatility is great for managing different marketing efforts that highlight your logistics solutions. As your company grows, OneDesk’s unique scalability helps your marketing efforts reach more people.
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