OneDesk for Marketing Design HelpDesk
How does OneDesk help my Design team?
Organize Marketing Design Tickets, Creative Communication, and Asset Delivery Service.
Streamlined Creative Brief & Asset Request Ticket Management.
Marketing relies on Design for assets. OneDesk captures requests for creatives from Marketing via forms or email as tickets. Custom views help Design prioritize requests based on campaign deadlines. Use SLAs to manage creative turnaround times. Reporting tracks design request volume from Marketing.
Creative Request Portal, Design Brief Forms & Brand Asset Knowledgebase.
Marketing managers requesting creative assets from the Design team need an organized process. OneDesk's portal allows marketers to formally submit design briefs and specifications. Marketers track the status of their design requests easily. The knowledgebase can host brand style guides, approved image libraries, and templates for common requests. Live chat facilitates quick communication between Marketing and Design for clarifications.
Automate Creative Request Routing, Design Feedback Workflows & Asset Delivery.
Streamline the workflow between marketing managers and the design team using OneDesk automations. Create workflows for submitting creative briefs requesting design assets managing feedback rounds or tracking project deadlines. Automatically triage design requests based on campaign priority channel web print social or asset type. Route urgent design needs for ad deadlines or event signage directly to the design queue or lead designer. Use auto-replies confirming brief receipt and providing estimated turnaround times. It keeps creative production on track.
Better Collaboration for Marketing Design Teams.
Accelerate creative production with OneDesk managing requests between marketing and design teams. Its robust features handle creative briefs asset requests feedback rounds ensuring clear communication and faster turnaround. The versatility adapts workflows for different campaign types and channels print digital video. Need smoother collaboration with designers? OneDesk facilitates it. It scales to handle high volumes of creative requests.
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