OneDesk for Media PMO HelpDesk
How does OneDesk help my PMO team?
Centralize Media Project Tickets, Stakeholder Communication, and Initiative Service Management.
Centralized Media Platform Launch & Project Ticket Management.
A Media PMO manages launches (new shows, platforms). OneDesk centralizes project-related questions into tickets. Custom views help track inquiries by project or technology involved. Set SLAs for project communication updates. Reporting provides visibility into media project execution.
Media Initiative Portal, Project Update Forms & Platform Migration Knowledgebase.
Teams involved in launching new media products (apps, channels) or major redesigns need coordinated communication. OneDesk provides a portal for project members to submit questions or track tasks. Users monitor inquiries related to the media project. The knowledgebase hosts project plans, technical specifications, launch checklists, and status updates. Live chat allows for quick questions about project milestones or testing phases.
Automate Media Project Task Routing, Platform Launch Workflows & Milestone Updates.
Support the Project Management Office overseeing media projects with OneDesk automations. Design workflows for tracking new digital product launches platform migrations major content initiatives like investigative series or broadcast event planning. Automatically triage project-related tasks based on strategic priority audience impact or revenue potential. Route specific questions about project resources cross-functional dependencies or technical challenges to the media project manager. Use auto-replies for confirming task completions. It enhances media project delivery.
Effective Media Project Management & Tracking.
Manage strategic media projects effectively with OneDesk's project-focused help desk. Its features track new digital product launches platform migrations major content initiatives managing timelines resources and cross-functional dependencies. The platform's versatility provides clear oversight for complex media ventures. Need better management for strategic media projects? OneDesk provides structure and visibility. It scales to handle large transformative media programs.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
