The importance of a good customer experience: A lot of people will say business is in an idea. A great plan to fix something that was missing or incomplete. But really, a lot of the time it’s you and many … Continue Reading
B2B Social Media, 5 good reasons why you should get on that
B2B Social Media, 5 good reasons why you should get on that Social media is everywhere. It’s now surprising to see a company is not listed on any of the major platforms. And yet, many businesses that don’t directly deal … Continue Reading
A few ways how to better capture and retain leads
A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you gather, the quality of them and above all, in their … Continue Reading
When Helpdesk meets Project Management
When Helpdesk meets Project Management Project management and Helpdesk services, two key components of any business, rarely interact as many times as they should. It’s more often than not left to the manual labour of individuals within separate departments. This … Continue Reading
5 Easy Hacks to a Good Product Presentation
5 Easy Hacks to a Good Product Presentation In 2016 a product manager’s job is increasingly demanding, as rapid technological advances mean new product roll-outs and updates are more frequent than ever before. This means a correspondingly large volume of … Continue Reading
Timelines – 3 ways how they can increase business productivity
3 ways project timelines can increase business productivity Team projects are a great concept. Pool your colleagues’ diverse talents and skill sets, increase productivity and learn from some valuable skills from your team mates. What could go wrong? How about … Continue Reading
Customer Service – 3 simple rules to fulfill your obligations
Customer service – 3 simple rules to fulfil your obligations Product planning and implementation can be a haze of deadlines, bottom lines and targets. It’s often too easy to lose sight of the customer, but customer centricity should always be … Continue Reading