OneDesk for Legal Teams

OneDesk is a work management software perfect for legal teams. Organize cases, track time, send invoices, and more — all in one place. 

Why OneDesk for legal teams?

Keep communication in sync

Receive requests and communications via live chat, email, phone, forms, and more. Everything is saved in one place so your team can answer questions, share updates, and maintain accurate records. 

Legal case management

OneDesk makes it easy to organize and manage all your case information. Create a single source of truth by linking documents, client information, tasks, requests, and time. Set the status of cases and collaborate with your team for efficient processing. 

Task management

Organize your case requirements and to-dos, track progress, and manage workloads. 

  • Estimate and schedule tasks
  • Automate task assignments and reminders
  • Maximize resources with the workload view
  • Visualize progress with the Kanban view
help desk management automations

Time tracking

Don’t let a billable minute slip through the cracks with time tracking. Add time entries on tasks and requests. Even track time on the go with the OneDesk mobile app. 

Client portal

Eliminate unnecessary back-and-forth and securely communicate with clients from the portal. Allow your clients to:

  • Access their communications
  • Send messages and attachments
  • Check logged billable time 

Questions about OneDesk for legal teams

OneDesk is a very flexible tool that can fit a variety legal teams and firms. With OneDesk you can configure your workflows, statuses, and custom fields to fit your needs. 

OneDesk has many features that are helpful for legal teams. Your team can centralize requests and communication from multiple channels, manage tasks and cases, track time, and send quotes or invoices.

Features include: 

  • Automations
  • Client portal
  • Live chat
  • Email integration
  • Task management
  • Invoicing
  • Timers and timesheets
  • and more

Get started free

Evaluate OneDesk for yourself with our completely free 14-day trial. 

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