Software for Marketing & PR Teams

Help Desk & Project Management App

Whether you are an in-house marketing department or an external PR firm, building and maintaining a consistent brand image is vital to any business’s growth and success. Marketing & PR plays a critical role in driving sales and establishing beneficial partnerships. Your challenge lies in handling day-to-day tasks and meeting multiple objectives with strict budgets and deadlines.

Marketing & PR is a fast-paced environment, with its own set of pain points. OneDesk resolves these so that you can spend more time being productive and less time on repetitive mundane tasks that could be automated.

Client Relations

Managing client relations is an essential aspect of Marketing & PR. This includes responding to questions and concerns of potential clients and offering the best customer service.

OneDesk Improves Client Relations

With OneDesk’s ticketing system, you can enable potential clients to contact you about service requests. You can create multiple ticket types and assign qualified team members to respond to them.

Recurring Projects

Marketing & PR often work on recurring projects. These projects are complex as one task may depend on another. It is essential to create a project template to launch repeat projects without delay or extra work.

OneDesk Automates your Processes

With OneDesk, you can create a custom template for recurring projects, helping your team save time in project set-up. This enables your team to complete all tasks and deliver successful projects.

Collaboration with IT and Creative Teams

Collaborative Projects

Marketing & PR often rely on other departments to provide creative deliverables and solutions. The challenges with cross-departmental projects arise in communication breaks between teams and in revising the plans based on feedback.

OneDesk Promotes Team Collaboration

OneDesk promotes collaboration between teams and your clients. You and your team can use OneDesk’s communication features to discuss plans, address comments, and share files with all parties. Create custom tasks with detailed specifications and assign the appropriate teams to deliver quality work. Share documents and receive feedback each step of the way.

Multiple Projects

Juggling multiple projects is not easy. Marketing & PR teams manage budgets, deadlines, and resources to run these projects. It is critical to monitor each aspect to deliver successful results.

OneDesk Tracks your Projects

OneDesk allows you to track key factors of your campaigns with its dashboard view. OneDesk dashboard uses the campaign data to formulate charts and graphs, helping you stay on top of all your projects.

Content Calendar

Marketing & PR teams create content for promotional work. Content calendars enable teams to plan, schedule, and manage content efficiently. This helps Marketing & PR professionals to deliver quality content.

OneDesk Helps in Managing Content

OneDesk Calendar view displays your content schedule to help you plan and deliver quality content. Assign content creation to your team members and keep track of your deadlines with OneDesk Calendar view.

OneDesk for Marketing and PR

OneDesk makes planning projects easy for Marketing & PR. With OneDesk, you can create strategies and plans to monitor projects from start to finish. OneDesk keeps everyone in the loop and helps you communicate with everyone involved. OneDesk allows you to respond to client inquiries, automate processes, log time, and generate powerful reports.

Why OneDesk?

OneDesk is a combination of HelpDesk and Project Management in one application. With a built-in contact management system, OneDesk stores information of your employees, customers, and external agencies, helping you manage your communication with all parties. OneDesk makes it easy for you to manage projects without the need to purchase, learn, integrate, and switch between multiple applications and allows you to respond to client inquiries immediately.