Software for Project Management Office (PMO) Teams

Help Desk & Project Management App

Whether your project management office (PMO) is a corporate team or working on client projects, you set and maintain standards to ensure project success. Your internal or external PMO team shares resources, tools and strategies to complete projects and prepares plans to mitigate risks. The challenge lies in managing project constraints and maintaining stakeholder communication to keep everyone involved in the process.

PMOs have their own set of daily demands. OneDesk helps you overcome these challenges, and gives you tools to plan and execute extensive projects by centralizing your data into one platform, helping you manage your goals effectively.

Planning Projects

Planning projects involves preparing task lists, assigning them to appropriate teams, and setting deadlines. Following each step of the planning process is critical to project success.

OneDesk Streamlines Projects

OneDesk allows you to break down your projects into simple tasks. Assign projects to multiple assignees or teams, and schedule plan dates. Clone your projects to eliminate manual work and have the same processes in place every time.

Planning Projects

Organizing Projects

Organizing projects into portfolios enables teams to manage a project structure. A well-planned project structure helps teams quickly follow the project roadmap from start-to-finish.

OneDesk Provides Project Structure

Using OneDesk, you can organize your projects into portfolios. Portfolios structure your projects, helping you store all your information in one place. Projects can be filed in multiple portfolios at once, and you can nest portfolios as deeply as you want.

Organizing Projects

Project Timeline

The project timeline outlines the tasks in sequential order. This helps PMOs track what needs to be completed next and by what date. Having a project timeline enables PMO teams to visualize project milestones, allowing them to easily follow the project’s progress.

OneDesk Creates Project Timeline

OneDesk’s Gantt Chart allows you to track multiple projects down to the task level. Create task dependencies by linking tasks together, helping your team complete one task before moving on to the next. Change schedules by dragging and dropping the bars to modify your project timeline.

Project Timeline

Task Management

Tracking task progress enables teams to stay on top of their projects. By monitoring status changes, PMOs can resolve issues before they become big problems.

OneDesk Manages your Tasks

Using OneDesk, you can monitor your tasks based on their lifecycle statuses. Lifecycle statuses help you identify the current state of your tasks and update you about your progress. Edit your statuses according to your preference, change colours and more.

Task Management

Tracking Time

Tracking time means greater accountability for team members at work and enables PMOs to manage budgets. A time tracking tool allows businesses to lower costs and increase the overall productivity of employees and teams.

OneDesk Tracks Time

OneDesk’s Timesheet application provides transparency into your team’s work processes, helping you improve operational efficiency. Export timesheet reports for your executives and customers. Review timesheets to plan projects hours accurately and stay within budgeted hours.

Tracking Time

Team Workload

Maintaining a balanced workload is critical to project quality. PMOs ensure work is distributed equally to prevent team members from being overworked or under-tasked at any point.

OneDesk Helps Balance the Workload

OneDesk’s Status Board provides visibility into your team member’s workload. You can get a birds-eye view of how work is distributed and who is accountable for what tasks. By using the drag-and-drop option, you can re-assign work to keep everyone productive.

Team Workload

Project Reports

Regular project reports update stakeholders about the progress, status and issues of the project. Reports allow PMOs to compare performance between projects and make informed business decisions.

OneDesk Generates Reports

OneDesk generates powerful reports based on project data. Create custom report templates and determine the frequency of the reports. Email project reports to internal and external team members, customers and more.

Project Reports

Project Collaboration

Effective communication is critical in project management. Making sure everyone is on the same page and notified about changes is key to project success.

OneDesk Promotes Collaboration

OneDesk’s real-time and asynchronous communication features help you collaborate with your team members, clients and external agencies. Share and exchange files and keep everyone updated about project changes. Open documents with a single click and download files directly. Connect to your email easily.

Project Collaboration

OneDesk for PMOs

OneDesk enables PMOs to have complete control over planning, scheduling and reporting on projects. With OneDesk’s helpdesk system, you can efficiently manage service requests and inquiries by responding to them immediately. Using the real-time dashboard, you can scope creep and slippage, giving you the insights to better manage your project health.

Why OneDesk?

OneDesk is a combination of helpdesk and project management in one application. Manage your projects on the go— create tasks, log time and respond to team members and customers when out of office. OneDesk makes it easy for you to manage projects without the need to purchase, learn, integrate and switch between multiple applications.

OneDesk for PMOs

ONEDESK - FREE 14 DAY TRIAL

Sign up and try out OneDesk for yourself. No credit card required.

Sending

OR sign up with Microsoft / Google / Linkedin