OneDesk for Remote Teams

Stay Productive, Connect and Collaborate from Anywhere

OneDesk makes remote working easy. Your team can access tasks and projects as well as serve your customers from any location. Plan, track and serve with our integrated cloud-based software.

Cloud-Based Help Desk & Project Management

OneDesk is accessible through an internet connection and a web browser. Maximize your productivity through various features offered right out of the box.

Cloud-Based Help Desk & Project Management

Centralized Communication

OneDesk has a built-in messenger app for both internal and external communications. This is especially useful when you need to consult your team before replying back to a customer.

Centralized Communication

Ticket and Task Tracking

Keep track of everything in one place. Account for work done and organize it in a way that fits your needs through integrated views and apps.

Ticket and Task Tracking

Kanban and Gantt Views

Manage the workload of your team members by delegating tasks in a kanban view. Keep track of projects’ progress though a gantt view. Stay in control of your project management.

Kanban and Gantt views

Time Tracking

The timer and timesheet features track time spent on projects, tasks and tickets. This informs where you currently focus your effort so you can make changes if necessary.

Time Tracking

File Sharing

Add attachments to tickets, tasks and projects. This allows you to share files with your team members and customers.

File Sharing

Project Cloning

Set up a project template and clone it each time you need to repeat the same processes. This improves the efficiency and consistency of your recurring projects.

Project Cloning

Reports

Export custom views as reports with the data filtered and grouped. Automate the sending of these reports by email and save time.

Reports

Integrations, Configurations & Automations

OneDesk is configurable and also integrates with other web applications. You can automate repetitive tasks to increase your productivity.

Integrations, Configurations & Automatations

Why OneDesk?

OneDesk is a combination of HelpDesk and Project Management in one application. OneDesk makes it easy for you to manage projects without the need to purchase, learn, integrate and switch between multiple applications.

Why OneDesk?

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