OneDesk for Self-Service
Empower your customers to help themselves
OneDesk’s self-service solutions help your customers address their own problems. The Knowledgebase allows your customers to locate answers to their questions immediately. Reduce repetitive work for your agents and provide complete transparency into your processes by deploying a customer portal. The customer portal enables your customers to track support ticket updates at any given time. Utilize OneDesk’s BOT to provide instant and accurate messages and remain available to your customers at all times.
Knowledgebase

Customer Portal

Provide Support 24/7

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