Video Category OneDesk Video GuideLearn about the features for creating, using, and managing tasks. 15. What’s the Difference Between Tickets and Tasks? Configuring Internal Item Forms & External Webforms Creating Custom Fields and Condition Fields Getting Started: Tasks Overview Getting Started: The Mobile App Importing Tickets and Tasks OneDesk – Archiving Tickets & Tasks OneDesk – Getting Started: Chart Widget OneDesk – Getting Started: Cloning OneDesk – Getting Started: Custom Fields OneDesk – Getting Started: Item Creation & Configuration OneDesk – Getting Started: Linking Items OneDesk – Getting Started: Macros OneDesk – Getting Started: Merging Items OneDesk – Getting Started: Project Agile Management OneDesk – Getting Started: Project Management OneDesk – Getting Started: Scheduling OneDesk – Getting Started: Subtasks OneDesk – Getting Started: Task Dependencies OneDesk – Getting Started: Task Prioritization, Scoring & Planning OneDesk – Getting Started: Tracking Performance Service Level Agreements (SLAs) Setting Up Your Web Widget Single Sign-On with OpenID Ticket & Task Templates & Internal Forms Using Gantt Charts
