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Why OneDesk?
Features
Helpdesk
Manage tickets, customer emails & more.
Project Management
Manage projects, portfolios and tasks.
Customer-Facing Apps
Customer portal, knowledgebase, live chat & more.
OneDesk Mobile
Update & reply to tickets and tasks from your device.
Integrations
Connect OneDesk to popular web apps.
Solutions
Industries
How your business benefits from OneDesk
IT Service Companies
Software Development Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Financial Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
Engineering Firms
Nonprofit Organizations
Teams
OneDesk for every department in your company
Project Management (PMO)
Marketing & PR
IT
Creative & Design
Human Resources
Development
Event Planning
Sales
Customer Support
Accounting
Use Cases
How OneDesk works for you
Manage & Support Customer Projects
Workflow Management
Omnichannel Communications
Remote Teams
Agile Project Management
Help Desk & PMO Combined
Email to Ticket
Self-Service Helpdesk
Company Size
Large and small businesses use OneDesk
Enterprise
SMBs
Startups
Pricing
Book a Demo
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Video Category
← OneDesk Video Archive
A collection of videos to get you started using OneDesk
00. Getting Started with OneDesk | Webinar
01. The Main OneDesk Application | Overview
02. Tickets and Tasks
03. Creating Tickets and Tasks
04. Selecting the Project-Level
05. Adding and Managing Users
06. Creating and Managing Projects
07. Creating and Managing Customers
08. Sharing Projects with Users and Customers
09. Creating Custom Views for Tickets and Tasks
10. Portfolios
11. Live Chat Messenger
12. Timesheets and Task Timers
13. Customer Replies vs. Internal Messages
14. Agile Project Management with OneDesk
15. What’s the Difference Between Tickets and Tasks?
16. OneDesk – 5 Minute Tour
17. Free Trial, Pricing & Going Pro
18. OneDesk – 5 Minute Tour
