Manage tickets, customer emails & more.
Manage projects, portfolios and tasks.
Customer portal, knowledgebase, live chat & more.
Update & reply to tickets and tasks from your device.
Connect OneDesk to popular web apps.
How your business benefits from OneDesk
IT Service Companies
Software Development Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
OneDesk for every department in your company
Project Management (PMO)
Marketing & PR
Creative & Design
How OneDesk works for you
Manage & Support Customer Projects
Agile Project Management
Help Desk & PMO Combined
Email to Ticket
Large and small businesses use OneDesk
Book a Demo
← OneDesk Video Archive
Videos covering messaging, collaboration and chat
11. Live Chat Messenger
13. Customer Replies vs. Internal Messages
Adding Users and Customers to Conversations
Conversations and Discussions
Creating Links to Items in Conversations
Direct Messaging Between Users
Setting Up Your Chat Widget
The Email Notification Flow