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Why OneDesk?
Features
Helpdesk
Manage tickets, customer emails & more.
Project Management
Manage projects, portfolios and tasks.
Customer-Facing Apps
Customer portal, knowledgebase, live chat & more.
OneDesk Mobile
Update & reply to tickets and tasks from your device.
Integrations
Connect OneDesk to popular web apps.
Solutions
Industries
How your business benefits from OneDesk
IT Service Companies
Software Development Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Financial Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
Engineering Firms
Nonprofit Organizations
Teams
OneDesk for every department in your company
Project Management (PMO)
Marketing & PR
IT
Creative & Design
Human Resources
Development
Event Planning
Sales
Customer Support
Accounting
Use Cases
How OneDesk works for you
Manage & Support Customer Projects
Workflow Management
Omnichannel Communications
Remote Teams
Agile Project Management
Help Desk & PMO Combined
Email to Ticket
Self-Service Helpdesk
Company Size
Large and small businesses use OneDesk
Enterprise
SMBs
Startups
Pricing
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Video Category
← OneDesk Video Archive
Videos covering messaging, collaboration and chat
11. Live Chat Messenger
13. Customer Replies vs. Internal Messages
Adding Users and Customers to Conversations
Conversations and Discussions
Creating Links to Items in Conversations
Direct Messaging Between Users
Setting Up Your Chat Widget
The Email Notification Flow
