Advanced features (archived) OneDesk Video ArchiveA collection of videos covering more advanced features of OneDesk 14. Agile Project Management with OneDesk Agile Project Management Features in OneDesk Creating and Managing Teams of Users Creating New Card Boards & Card Lists Custom Reporting 0:55 Customer and User Summary Cards Customizing Applications History and Activity Tracking How to Create Multiple Portals/Knowledgebases How to See Tickets and Tasks in One View Making Bulk Changes to Items Merging Tickets Modify the Default Settings OneDesk – Saved Replies & Automating Replies 3:38 Sharings Project with Users and Teams in OneDesk Task Timers What are Agile Points and How to Use Them