OneDesk Video Archive
A collection of videos covering more advanced features of OneDesk
14. Agile Project Management with OneDesk
Agile Project Management Features in OneDesk
Creating and Managing Teams of Users
Creating New Card Boards & Card Lists
Custom Reporting
0:55
Customer and User Summary Cards
Customizing Applications
History and Activity Tracking
How to Create Multiple Portals/Knowledgebases
How to See Tickets and Tasks in One View
Making Bulk Changes to Items
Merging Tickets
Modify the Default Settings
OneDesk – Saved Replies & Automating Replies
3:38
Sharings Project with Users and Teams in OneDesk
Task Timers
What are Agile Points and How to Use Them
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