Administration Settings (archived) OneDesk Video ArchiveA collection of videos regarding the administration options in OneDesk Changing the Bot Image and Name Customer Portal Customization Customize Currency and Creation Forms Customizing Applications Hiding and Renaming Apps How to Create Multiple Portals/Knowledgebases Modifying Organization Preferences Project Configuration Options Setting your Timezone, Date Format, and Currency Symbol Single Sign-On for Your Customer Apps Single Sign-On with SAML2 Task Configuration Options Ticket Configuration Options Timesheet Configuration Options User Configuration Options