Manage tickets, customer emails & more.
Manage projects, portfolios and tasks.
Customer portal, knowledgebase, live chat & more.
Update & reply to tickets and tasks from your device.
Connect OneDesk to popular web apps.
IT Service Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
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4. Messaging and Conversations:
Videos covering messaging, collaboration and chat
11. Messenger Live Chat
13. Customer Replies vs. Internal Messages
Conversations and discussions
Direct Messaging Between Users
Setting Up Your Chat Widget
The Email Notification Flow
Using the @ Symbol to Add Users and Customers to Conversations
Using the # Sign to Create Links to Items in Conversations