Manage tickets, customer emails & more.
Manage projects, portfolios and tasks.
Customer portal, knowledgebase, live chat & more.
Update & reply to tickets and tasks from your device.
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IT Service Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
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4. Messaging and Conversations:
Videos covering messaging, collaboration and chat
11. Live Chat Messenger
13. Customer Replies vs. Internal Messages
Adding Users and Customers to Conversations
Conversations and Discussions
Creating Links to Items in Conversations
Direct Messaging Between Users
Setting Up Your Chat Widget
The Email Notification Flow