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Why OneDesk?
Features
Helpdesk
Manage tickets, customer emails & more.
Project Management
Manage projects, portfolios and tasks.
Customer-Facing Apps
Customer portal, knowledgebase, live chat & more.
OneDesk Mobile
Update & reply to tickets and tasks from your device.
Integrations
Connect OneDesk to popular web apps.
Solutions
Industries
How your business benefits from OneDesk
IT Service Companies
Software Development Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Financial Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
Engineering Firms
Nonprofit Organizations
Teams
OneDesk for every department in your company
Project Management (PMO)
Marketing & PR
IT
Creative & Design
Human Resources
Development
Event Planning
Sales
Customer Support
Accounting
Use Cases
How OneDesk works for you
Manage & Support Customer Projects
Workflow Management
Omnichannel Communications
Remote Teams
Agile Project Management
Help Desk & PMO Combined
Email to Ticket
Self-Service Helpdesk
Company Size
Large and small businesses use OneDesk
Enterprise
SMBs
Startups
Pricing
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Video Category
← OneDesk Video Archive
A collection of videos about email-related functionality in OneDesk
Capture Tickets by Email
Conversations and Discussions
Customizing Email Appearance
7:44
Email Settings
The Email Notification Flow
