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A collection of videos regarding the administration options in OneDesk

Changing the Bot Image and Name
Changing the Bot Image and Name
Configuring Forms
Configuring Forms
Configuring Ticket and Task Types
Configuring Ticket and Task Types
Customer Configuration Options
Customer Configuration Options
Customer Portal Customization
Customer Portal Customization
Customize Currency and Creation Forms
Customize Currency and Creation Forms
Customizing Applications
Customizing Applications
Customizing Company Preferences
Customizing Company Preferences
Hiding and Renaming Apps
Hiding and Renaming Apps
How to Create Multiple Portals/Knowledgebases
How to Create Multiple Portals/Knowledgebases
Modifying Organization Preferences
Modifying Organization Preferences
Project Configuration Options
Project Configuration Options
Setting Up Custom Fields
Setting Up Custom Fields
Setting up Multiple Domains for Customer Organizations
2:02
Setting up Multiple Domains for Customer Organizations
Setting Up Routing Actions
1:53
Setting Up Routing Actions
Setting your Timezone, Date Format, and Currency Symbol
Setting your Timezone, Date Format, and Currency Symbol
Single Sign-On for Your Customer Apps
Single Sign-On for Your Customer Apps
Single Sign-On with OpenID
Single Sign-On with OpenID
Single Sign-On with SAML2
Single Sign-On with SAML2
Task Configuration Options
Task Configuration Options
Ticket Configuration Options
Ticket Configuration Options
Timesheet Configuration Options
Timesheet Configuration Options
User Configuration Options
User Configuration Options
Webforms: Creation, Customization & Embedding
3:51
Webforms: Creation, Customization & Embedding
Workflow Automations
Workflow Automations
Workflow Statuses
Workflow Statuses