Manage tickets, customer emails & more.
Manage projects, portfolios and tasks.
Customer portal, knowledgebase, live chat & more.
Update & reply to tickets and tasks from your device.
Connect OneDesk to popular web apps.
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Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
OneDesk for every department in your organization.
Project Management (PMO)
Marketing & PR
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4. Administration Settings:
A collection of videos regarding the administration options in OneDesk
15. Choosing Your OneDesk Subscription Plan
Changing the Bot Image and Name
Configuring Ticket and Task Types
Customer Configuration Options
Customer Portal Customization
Customize Currency and Creation Forms
Customizing Company Preferences
Hiding and Renaming Apps
Modifying Organization Preferences
Project Configuration Options
Setting Up Custom Fields
Setting up Multiple Domains for Customer Organizations
Setting Up Routing Actions
Setting your Timezone, Date Format, and Currency Symbol
Single Sign-On for Your Customer Apps
Single Sign-On with OpenID
Single Sign-On with SAML2
Task Configuration Options
Ticket Configuration Options
Timesheet Configuration Options
User Configuration Options