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Why OneDesk?
Features
Helpdesk
Manage tickets, customer emails & more.
Project Management
Manage projects, portfolios and tasks.
Customer-Facing Apps
Customer portal, knowledgebase, live chat & more.
OneDesk Mobile
Update & reply to tickets and tasks from your device.
Integrations
Connect OneDesk to popular web apps.
Solutions
Industries
How your business can benefit from OneDesk.
IT Service Companies
Software Development Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Financial Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
Engineering Firms
Nonprofit Organizations
Teams
OneDesk for every department in your organization.
IT
Development
Customer Support
Project Management (PMO)
Marketing & PR
Creative & Design
Human Resources
Accounting
Event Planning
Sales
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Pricing
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2. The Customer Apps:
A collection of videos about the customer apps in OneDesk
11. Live Chat Messenger
Adding the Customer Apps to Your Website
Changing the Look and Feel of Your Customer Apps
Creating Your Own Customer Apps
Customer Portal Customization
Language and Terminology in Customer Apps
Setting Up Your Chat Widget
Single Sign-On for Your Customer Apps
The Customer Applications
The Knowledgebase Application
What Do Customers See on the Portal?
