Manage tickets, customer emails & more.
Manage projects, portfolios and tasks.
Customer portal, knowledgebase, live chat & more.
Update & reply to tickets and tasks from your device.
Connect OneDesk to popular web apps.
IT Service Companies
Consulting & Professional Services
Marketing & PR Agencies
Design & Creative Services
Product Design & Manufacturing
Managed Service Providers
VARS & Systems Integrators
Book a Demo
← Back to Categories
1. Getting started:
A collection of videos to get you started using OneDesk
00. Getting Started with OneDesk | Webinar
01. The Main OneDesk Application | Overview
02. Tickets and Tasks
03. Creating Tickets and Tasks
04. Selecting the Project-Level
05. Adding and Managing Users
06. Creating and Managing Projects
07. Creating and Managing Customers
08. Sharing Projects with Users and Customers
09. Creating Custom Views for Tickets and Tasks
11. Live Chat Messenger
12. Timesheets and Task Timers
13. Customer Replies vs. Internal Messages
14. Agile Project Management with OneDesk
15. Choosing Your OneDesk Subscription Plan