Nonprofits often have the same business needs as any other company but must make do with limited resources. OneDesk helps nonprofits handle their tickets and projects with one app. They also get a discount on all our plans. OneDesk captures stakeholder inquiries and requests from many channels, including email, web portal and customizable forms. You can connect OneDesk with your email in minutes. OneDesk saves you time by automating your daily workflow. Customize and automate auto replies, assignment rules, status, updates, notifications, and much more. Use OneDesk to communicate directly with stakeholders such as members, volunteers, or donors. You can also discuss privately with your team. OneDesk is a powerful, real time messaging system built right in. Whether chatting live updating a task or applying to a ticket. OneDesk sends the message in real time and emails those who are offline. Emailed replies are added to the conversation seamless. Extend the way you serve your stakeholders using OneDesk’s website apps, including a ticket portal, live chat, knowledge base,and website forms. When it comes to managing your projects, OneDesk has he covered. Powerful project planning and tracking tools include task hierarchies, status boards, Gantt charts, and dashboards. Organize tickets, tasks and projects into a portfolio structure, representing events, departments, or other initiatives. You can also filter in group to create your own custom views. Track your time using the easy to use time sheets and work timers included in OneDesk’s web and mobile apps. Make sure your time is spent on your most valuable activities.
Easily get your data out by generating a spreadsheet of any list view. Design and schedule reports to be emailed to managers or board members. Connect with Excel and other bookkeeping software. We think you’ll love the ease of use yet customizable power of OneDesk. Try it out stress-free by just signing up at onedesk.com. When you decide to go pro, you’ll find we have fair pricing with no hidden fees or add-ons. All plans include all features. If you have any questions, don’t hesitate to book a demo with us or chat with our team.