OneDesk lets you create, save, and schedule custom reports about your work information in OneDesk. Use report creation to get updates about the information you care about, sent directly to your inbox.
You can access the reporting application by clicking on the More Applications icon, the Analytics application, and clicking on the Scheduled Reports tab. In the reporting app, you can now create reports that display information based on the criteria you set. (show example of setting up a report) Generate reports about tickets, tasks, projects, and timesheets and pick the properties that you require. Then, select the project-level, add filter options, and schedule when to receive your reports. Add multiple recipient emails and pick between two file formats, then give your report a name and description. You can even preview the report before you save it.