Videos

Video Description

Full Overview Demo

Transcription Hi there. Today we’ll be looking at getting started with OneDesk and an overview of key capabilities. Here is our agenda for today.  In today’s webinar we’ll cover the main sections of OneDesk, including what the customer applications are; the organization of your OneDesk; how to view your information; how tickets are created; planning […]

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OneDesk – Views Management

Transcription: Views in OneDesk allow you to group and organize your data based on your desired criteria and within a variety of layouts. Views are helpful for prioritizing and better overall planning of your work. To learn more about creating these kinds of views please see our videos or blogs on Custom Views. This video

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