为什么选择 OneDesk 进行批发？
掌握客户支持
将客户请求、反馈或问题捕获到一个常见位置。OneDesk 接收来自多个支持渠道的通信，例如电子邮件、自定义表单、实时聊天等。从集中式仪表板轻松分配、确定优先级、分类和解决请求。
计划任务和项目
跟踪订单处理或交付状态等任务。OneDesk 通过标准化工作流程、自动化重复性任务以及允许进度和任务的透明度和问责制来提供帮助。
优化时间和资源
使您的任务和资源保持同步。OneDesk 可以清楚地了解谁有空或谁超额，因此您可以进行最佳规划。此外，将时间记录到分钟，以便您可以准确地进行预算和计费。
改善协作
通过作业、文件共享和实时更新促进沟通和协作。OneDesk 通过提供有关任务、请求和项目的上下文通信来提供帮助。
提供有效的自助服务
通过最大限度地减少重复的支持请求来降低成本。OneDesk 提供了一个自助式知识库，您可以使用文章、指南和常见问题解答对其进行自定义。
更多批发行业解决方案
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