OneDesk for Manufacturing Operations Work Management

How does OneDesk help my Operations team?

Optimize Production Schedules, Quality Control, and Output
Track Quality Control Issues and Production Request Tickets
Manufacturing operations manage maintenance requests, quality alerts, and material shortages. Use OneDesk tickets to track these crucial shop floor issues, submitted via forms, email, or system integration. Create custom views for urgent machine down or quality hold tickets. Track response and fix times using operational SLAs. Report on production interruptions.


Customer Portal for Production Status Updates
Manage manufacturing operations tasks like production scheduling, quality control checks, machine maintenance, and materials requirement planning. Use recurring tasks for preventative maintenance. Break down production orders into subtasks for different manufacturing steps. Use dependencies linking material availability to starting production.
Monitor Time Spent on Production Runs
Manufacturing operations can track time spent by supervisors or indirect labor on tasks like production scheduling, quality assurance checks, or materials management. Log hours using OneDesk timesheets against operational tasks. Understand overhead labor costs and efficiency. Identify improvement opportunities.


Manage Tasks for Production Schedules and Quality Control
Automate manufacturing operations tasks. Automatically assign maintenance work orders based on machine alerts or preventative schedules. Set up workflows for quality control checks and non-conformance reporting. Trigger notifications for material shortages.
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