2015

The Dangers of Not Listening to your Customers

A recent Wired article about why the Amazon’s Fire Phone failed highlights the importance of keeping track of your customers’ needs when designing a new product. According to the article, Amazon’s Fire Phone is regarded as a flop because instead of focusing on what customers were aski ng for, the phone and its associated software

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Strategic Project Management vs Tactical Project Management

The question about what makes a good project manager is one that has as many answers as there are people to answer it. The question is best answered by evaluating whether a project manager is able to balance the need for strategic vs tactical approaches and thinking with regards to their project(s). If you’re thinking

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OneDesk Applications: Gathering customer feedback – Feedback List

Collect and organize your feedback Collecting, managing and responding to customer feedback is a corner stone of keeping your customers happy. OneDesk can help you to achieve the effective communication with your customers and provide them with real-time response. An asset to any business. The feedback list application allows you to collect feedback from your

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