The Three P’s of Product Innovation Product innovation is not simply about generating new ideas. It is a complex process, and many organizations struggle with the design and implementation of

Featured Crowdsourcing Example: New, Pretty Weather App by Yahoo! Reading the headlines today, I was surprised to see the words “Yahoo!” and “gorgeous new iOS weather app” in the same

Manage products: Learning From Past Mistakes If you are involved in any area of product management, you are fully aware of the need to be constantly evolving and growing with

In the early months of 2013, buzz about a new business strategy started circulating. Word had it that companies like Renault-Nissan had discovered a “secret” groundbreaking business paradigm that enables

Top 5 LinkedIn communities for product professionals #PMChat: This group is built and named after the popular #PMChat Twitter chat, a weekly discussion hosted by Rob Kelly, Rob Prinzo and

Project managers are often faced with the challenge of managing different projects at the same time. Whether a project is simple or complex, project managers need to ensure that all

Feedback methods: Some scary statistics In today’s dynamic and competitive markets, gaining deeper insight into customer problems, issues, and ideas are key factors in keeping businesses heads above the water.

OneDesk’s Customers & Accounts application allows you to keep all information about your customers and their companies in one place. The customers & accounts can be accessed through the applications

What exactly is requirements management? Regardless of how you define it, one thing is very clear- without an effective requirements management process in place companies will fail to innovate and

Did you know that you can link social media accounts to OneDesk? This allows you to interact with with customers and future customers via OneDesk’s social media monitoring tool. When